Friday, April 24, 2009

Take a Deep Breath

If there's one thing we in retail hate, it's the first thing in the morning return. Please take note; early morning returns get our stats for the day off to a bad start. We don't like it!

The other morning a woman came in to make just such a return. The only difference was that she was on the phone and sobbing uncontrollably. She just wanted to return a couple of pairs of jeans, which I promptly took care of for her. She assured me that the tears had nothing to do with the jeans.

Here's my thought; if there is something happening in your life that reduces you to a sobbing, sniffling mess, don't you think there's a better time to bring back the pants that just didn't fit right??

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